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This app's pricing structure is very nice for beginners, it's free till we reach certain orders. Not very intuitive to use though! I wish there was an idiot-proof tutorial for all beginners to learn how to use the app!
Thanks for sharing your valuable feedback. Really happy to know that you liked the pricing structure of the AfterShip app.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
I understand you want tutorials for beginners in the app. I am sorry for the inconvenience; however we have registered your feedback and will definitely pass it on to our product team.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Great app for ecommerce beginner like me. Thanks for amazing app
Very helpful app. Helps me keep track of all my shipments by carrier date, etc. and tech support is great!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.
Our Support Team is available 24/7 on live chat to assist you.
Regards,
Team AfterShip
Very useful and easy to use. I have been using it for over a year now no issues.
Fácil de instalar y configurar, soporta los carriers de México que necesito :D
Nice app, keeps my users informed and that helps keep customer inquiries down!
Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages
The customization allowed is much better than some of the competitors, although the price is higher as well.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
The service is excellent - and about the app so far: It's easy to start and just takes about 15-20 minutes (for me) - now I'm exited to see the app running and let customers trace their orders. Will come back with a 5 star review if that also is top.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.
Regards
Harshvardhan
Team AfterShip