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The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!
This is a great app. I am so glad I found it.
Great app just want we were looking for. Easy to install and easy to use. GREAT APP. Thank you.
Great app!! saves me alot of headaches
So good so convenient,helpful~
Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.
After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.
i absolutely love this app. this saves me a lot of headache!!
I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze.
However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number.
It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped.
Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages.
Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time.
I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver.
I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm.
I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!
Great App! Personally wish every shop would have this!