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I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...
Convenient and effective. Nice that your orders get imported into the system automatically. And the free plan is good
So these guys are at it again. This creature called Manish is a bad apple who should be removed. I have dealt with him before so I know when he plays around. He gives a standard template reply and doesn't get back for weeks together. Remember fellows, your brand image is at stake when your customers can't view their shipment status. Terrible service. I would give 0 stars any day. 1 star is too much for this kind of service.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We are already working on your concern and will find the root cause that led to delay in resolution. We are also checking what Varun and Manish could have done differently so that our support services can be improved. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our product and customer service.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Nitish Kumar
Team AfterShip
Awesome App and support. I reached out for an extension of my trial and it was instantly approved. As a new business, this helps tremendously.
Very good app but customer support needs to improve. It can take you several inquiries just to get an actual response that answers your question.
he helped me get my extention so i can get this app working properly. my products still havent synced in 4 days
Fast and simple setup, and yet thorough. Helpful staff who removed the "powered by" within minutes.
j'ai contacté le support en chat, et la personne a bien pris le temps de répondre à mes questions. réponse rapide et efficace !
merci ! je recommande.
Best tracking app out there. Highly recommend
Very useful and really nice customer service. I love it. always happy with this app. The app is so nice and the price is affordable.