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just webchat with Shubam. Very helpful gentleman. Sorted my issue out very quickly and courteously. Very impresed. Highly recomend
Thanks for this great app. I could easily track the shipments for my customers. Initially I didn't use any app to track the shipping status and most of my customers were unhappy. Now that I use aftership, customers are happy and they are coming back to buy more.
Good app: a must-have. Good support as-well! I messaged their support and they responded in 3 minutes.
The support is very helpful en clear and helps you within minutes! The tracking page look clean and the app is easy to use.
Aditya was absolutely amazing in helping me with a few questions that I've had. She was very kind, very helpful and overall my experience with her as well as AfterShip has been amazing.
Used this for 3 years but now it's unbearable. Overpriced and tracking only really works a handful of times. The customer support only responds once a day so it a week+ to get anything fixed
helped me extend my trial. Thank you. And since you are FORCING me to do a minimum of 100 characters, I will go on and on until I 've reached that number.
Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).
Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.
Hi Umzu team,
Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will give us a chance to rectify these problems and your experience will be much better from hereon.
Best,
Shahbaz
It was super easy to get tracking for my customers, even if I didn't know what I was doing, it worked LOL. And when I had a question, someone helped me in like 1 minute. Love it!
The best and most helpful app so far. I wish I had this app in my store when I started out. Thanks guys for automating my business free of charge.