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There was an small issue with the quota allocation but it was sorted out swiftly by their technical team . I have try to use a different app before but it messed up my navigational menu . AfterShip seem to work OK with my theme , is not interffering at all . So far I'm happy !
Great app, the Return center is awesome. Really makes your life so much easier!
I've just set the app up and had a few bumps in the road, the chat team were great, sorted everything out, really helpful and looks great on the store
This is really amazing apps and also their support team help me to fix my tracking page on my store - watchrally.com
Really amazing and highly recommended.
help me out for a long long time (may be 3 hours of teaching ) Until everything set up properly. Step by Step helping. Excellent and awesome service. Highly appreciate . Thank you so much
Excelente app me muchas mucho facilita el trabajo
easy to install, very user friendly. looking forward to working this new app on my store.
It’s good atleast it’s my first time don’t know much about it
Awesome app! Very helpful and easy to use! One thing to improve is to prevent some tracking to auto recognize a courier if we already added one. For example, with my recent tracking, I chose China Post as a courier. However, Aftership comes up with another courier which is Purolator for the same tracking number. It confuses the order in Shopify and shows tracking for Purolator instead of China Post. I have to delete Purolator every once in a while because Aftership keeps recognizing that it should be tracked with Purolator, not China Post. But overall, the app is amazing! :D
Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.
Thank you for your kind words.
Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon.
In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team