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Support team was very helpful, I would recommend this app to all, althought it might be a bit complex for ´newbies ´
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Aftership Team
Just starting out and wanted an app to track my customers orders. App was easy to install.
It was easy to integrate this app with my shopify store. Really love that they give a tracking page with our shop URL and also can design the tracking page with insta feed and some other marketing assets. Only pain point was that they don't offer language translation for updates. So if you are shipping from China and that company doesn't offer updates in English, your tracking page will display updates in Chinese but not English. Other than, everything else is good and would rate 5 if not for that. Also, their customer service was great and quickly solved any issues I had.
I used this app and its ok but there is other more simple ways which provide the same service. its alright
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
I used this product to look professional as possible as well as brand name it, it has certainly done that more. I am very pleased with the service.
I'm amazed at the easiness of integrating it into my website. And even more impressed that it caters the courier in my country.
Fast response and he could speak in german. I was surprised! Thanks for the support! I appreciate that
Thank you for your review. Do let me know if you have any suggestions or feedback for us.
You can always reach out to us via the chat window available at the bottom right corner of your AfterShip account or email us at support@aftership.com. We are available 24X7.
Kind regards,
Mudit
great added it straight away it was easy to use and took minutes to set up also i found it less stressful
This App is really amazing, it helps my customers track their orders. Great customer support as well.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Experiencia perfecta de usuario en todo momento, ágil y practica. 100% recomendable a todos los usuarios.