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Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.
I haven't used the app yet so i cant really give you a rating.
Aftership offers the optimizations that allow us to provide a great customer experience. Customer Support is always available and proactive!
very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam
Team AfterShip
hello, I am a fan of this app! Very easy to learn, very intuitive, so many possibilities !!! and an after-sales service perfect !!!! Thank you
Just perfect, good sav, amazing app, Je suis français et je vous recommande a 10000% cette app qui rajoutera de la valeur a votre site.
Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly
If you want to ruin your business, go with this app. Subscribed to a plan but the app didn't work. Support, as you can already read in this section, the slowest and literally talking no solution. Ended up paying for a non-working app. Switching to Tracktor. Bye
I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work so I decided to go with another company as their customer service can cost me my customers. I would say don't bother just link your site to a reputable site that will actually work just as long as they can track their orders that's all they really care about.
Great app, easy for beginners. I have just barely started my store and it is nice not to worry about tracking and things. I can sign up for premium and have aftership take care of everything for me.