評價 (4,764)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年10月17日

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
美國
使用應用程式 大約3年
2024年10月4日

In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.

In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.

CORE
瑞士
使用應用程式 2年多
AfterShip 已回覆 2024年10月5日

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年9月13日

So nice service, I having problems with html code, but your guys help me with that. I love it!

SCOUTLITE USA INC
美國
使用應用程式 接近2年
2024年9月30日

I have to say, the AfterShip Tracking team really impressed me with their customer service. They responded quickly to my questions and patiently guided me through the app's features and functionalities. Thanks to them, I've been using the tracking tool almost daily, and it's been a great investment for my business.

NoFace Designs
美國
使用應用程式 8個月
2024年9月21日

It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.

Rise and Effect
美國
使用應用程式 10個月
2024年10月21日

Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!

FINESSE
美國
使用應用程式 2年多
2024年8月9日

The best app for tracking which allows notifying by email each customer where the parcel is.

Brother & Sisters
英國
使用應用程式 大約6年
2024年9月12日

I have used this app in my old shop for and long time, Thank you so much for the wonderful support!

ARES Online Store
香港特別行政區
使用應用程式 1年多
2024年9月5日

I just came across couple issues with finding solution for Filters and custom fields. Support team- *Nitin* right away helped me with Sharing screen and direct me to right way without rushing things. Kudos to After Ship team!!

Sachi Skin
新加坡
使用應用程式 大約1個月
2024年8月2日

Thank you very much, Ritika !

I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

SPLASHBUY
美國
使用應用程式 接近7年