評價 (4,768)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2020年6月10日

They ask for review before they let you use the app. I cant get the app to install. The error I am getting API key error. On the phone with Shopify support now.

Couture Look
美國
使用應用程式 2個月
2019年3月27日

Can not accept returns past 60 days. Support is slow and can't really give a clear answer to any of our questions

Monos
加拿大
使用應用程式 2個月
2022年2月22日

This software is a scam. The fee plan did not say that there would be an agent fee, but in the end, it was charged $5 per agent per month. fraud

Foxwell Diag
香港特別行政區
使用應用程式 2個月
AfterShip 已回覆 2022年2月22日

I am sorry to know that you are not happy with the fact that there is a fee per month for adding a member.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

2020年2月12日

Unfortunately, though seemingly popular, this is the worst app I've experienced in Shopify. When it works, it's fine but getting orders to sync properly, connecting multiple stores to an organization, needing to uninstall/reinstall to change plans, compounded by slow support that is a back and forth by email just doesn't make it worthwhile when there appear to be better-supported alternatives. If AfterShip upgraded to real-time chat support, it could potentially make all the difference in my rating from the long frustrating wait of issues that arise.

My Loved Kitty
新加坡
使用應用程式 2個月
2017年5月29日

cuando realizo la sincronización en mi tienda no muestra el enlace

Torrente1957
美國
使用應用程式 大約2個月
2018年9月18日

Does not really work for ePacket EMS, so if you dropship, don't bother. PLUS they are expensive as all hell, $10 for sending out 31 emails? yea right

And finally.. the reason they guys are really getting a 1 star, is that in order to cancel your plan, you have to pass the HARDEST CAPTCHA that you have ever had to do, I failed for about 10 tries.

Too expensive and doesn't work with ePacket. So avoid if either of those things are important to you.

Spirit Magic
開曼群島
使用應用程式 大約2個月
2017年8月4日

The Html Editor is adding CData
this break the codes

Agent Swim
模里西斯
使用應用程式 大約2個月
2018年8月8日

The app does not work at all! It never shows tracking, i got a lot of bad customer reviews because they could not track their order. i found a free website that i added in my menu, and customers can much easier track their packages.

Zaen Wear
羅馬尼亞
使用應用程式 大約2個月
編輯時間:2018年12月19日

We were automatically billed after the free trial period expired without notice or the ability to select a pricing program. Even worse, they do not respond to support emails.

AngelLift
美國
使用應用程式 大約2個月
2019年7月20日

Support didn't assist, and couriers even with paid plan show the same 4 and haven't updated after purchasing.

Warehouse Markdown
美國
使用應用程式 大約2個月