評價 (4,768)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年10月12日

Just set it up. Customer/tech service on Chat was invaluable. Wanted to applaud that first. CS is vital. Good job.

Civilianaire
美國
使用應用程式 9個月
AfterShip 已回覆 2021年10月17日

Thank you for your valuable feedback.

We are pleased to know that we were able to meet your expectations.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

2022年3月31日

The app solves a very important problem. Customer service is very friendly and patient, but their response to enquiries feels scripted rather than a staff that is supremely knowledgable and knows the build of their app inside out. I also wish that the documentation for how to use the app was a little bit better. The Youtube videos on their channel seem to leave a lot of information out. Overall not a bad experience. I am still new to using the app, so i may return with a different review.

Thrive
美國
使用應用程式 9個月
AfterShip 已回覆 2022年10月30日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

Thank you for your feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2020年7月29日

I love this app! Great app to see progress of customer packages! However, the desktop app and mobile app don't sync. But otherwise, amazing!!

Akemi's Boutique
美國
使用應用程式 9個月
2021年10月31日

its good just a bit confusing. The editing is good, the webpage link fits well with my store. I wish I can see if emails were sent.

LoveeB
美國
使用應用程式 9個月
AfterShip 已回覆 2021年11月1日

Thanks for sharing your valuable feedback.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip

2022年11月12日

Customer service is absolutely great. Haven't tried out the app just yet. But I am satisfied how the customer service chat works

SwansMadeForYou
荷蘭
使用應用程式 8個月
AfterShip 已回覆 2022年11月12日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2018年5月11日

This app is super helpful especially to start ups like me! Thank you guys for your skills and keep up the good work!

Match It Family Boutique
美國
使用應用程式 8個月
2017年5月31日

Great app and perfect service keep up the good work!

My Piece Of Time
比利時
使用應用程式 8個月
2021年5月3日

I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.

PressItNGo
美國
使用應用程式 8個月
AfterShip 已回覆 2021年5月3日

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish
Team AfterShip

2021年4月1日

I used this app to install reviews on my product page and homepage, both worked like a charm and was super easy to use

Beach Bunny Curls
美國
使用應用程式 8個月
AfterShip 已回覆 2021年4月1日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

編輯時間:2017年8月13日

We haven't had any issues so far with this app, however - considering it's for dropshipping stores - when things are sent from Asia they often get assigned a new tracking number (by the domestic courier company) when they arrive in the destination countries. We were hoping that this app would be able to track the entire process, and if there was any change, to be notified of this change, instead of just archiving the parcel.

Apinkypromise
紐西蘭
使用應用程式 8個月