評論 (4,785)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年12月10日

Do not support first mile + last mile trackings numbers on different carriers.
If the tracking number is updated or change country no tracking number is available.
Tracking history go back to start.
Have you ever shipped inside Europe or from China to Europe with changing tracking numbers or changing tracking systems ?
Plus horrible AI support

Àlainn Fashion
法國
使用應用程式 21分鐘
AfterShip 已回覆 2024年12月11日

Dear Customer,

Thank you for sharing your feedback.

Please accept my sincere apology for your experience. This is not the experience we want to provide to our users.

I want ...

2024年9月30日

Terrible support, constantly having to fix issues. Their system is too complicated and buggy. Moved on to Parcel Panel already and much happier.

Vape Shack
美國
使用應用程式 22天
AfterShip 已回覆 2024年10月1日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. ...

2024年11月14日

Garbage customer service

Vexlly
加拿大
使用應用程式 15天
AfterShip 已回覆 2024年11月16日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

2024年10月21日

This is a fraudulent company, please be aware that this app does not debit payments through Shopify, but rather binds credit card payments in the app; and you cannot find the unsubscribe window when you open the app through Shopify. After I uninstalled it, it also deducted over 5 months in a row, looked for customer service, got a link to cancel the subscription, and even went so far as to ask me ...

Tesery Official Store
美國
使用應用程式 2分鐘
AfterShip 已回覆 2024年10月22日

Dear Customer,

We apologize for the inconvenience and want to explain in details regarding the charges.

As shared on the chat you initiated asking about the charges, we have ...

2024年7月4日

they overcharge even after the i made sure the subscription is the right one and when you show them the chat history i just get to hear oh we will get back to you be email

Gozygear Company
加拿大
使用應用程式 5個月
AfterShip 已回覆 2024年7月5日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better ...

2024年5月19日

The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.

Zukyun Beauty
香港特別行政區
使用應用程式 7天
AfterShip 已回覆 2024年5月21日

Thank you for your valuable feedback.

We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and ...

編輯時間:2024年4月8日

not sure why am being charged even after uninstalling it

Stylespeeds
澳洲
使用應用程式 15天
AfterShip 已回覆 2024年3月24日

Thanks for your valuable feedback.

We understand that you are not satisfied with the charges applied to your account which has negatively impacted your experience. We value ...

2024年8月8日

NE FONCTONNE PAS TRES BIEN
JE RECOIS PAS LES MAIL DE TESTINGNE
ET ON NE PEUT PAS TOUT TRADUIRE C'EST PAS SERIEUX DR FAIRE UN MAIL EN FRANCAIS ET UNE PARTIE EN ANGLAIS

RONFSTOP
法國
使用應用程式 44分鐘
AfterShip 已回覆 2024年8月9日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better ...

2020年7月8日

This company is an absolute disgrace. Never have we experienced such poor customer service in our professional life. We have orders stuck due to incorrect set up. This company will you hang your business out to dry. Please look at other apps this is by the far the worst tracking service on shopify! By a country mile!

Cali Tiger
澳洲
使用應用程式 7年多
AfterShip 已回覆 2020年7月9日

Thanks for your review, may I please request you to kindly reply to the email. We'll help fix any issue at your end.

2022年12月7日

Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know.
We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated ...

Epic Fly Rods
紐西蘭
使用應用程式 7年多
AfterShip 已回覆 2022年12月7日

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I do understand ...