評論 (4,785)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2016年9月26日

Yes, This app is good for people with less than 100 shipments. Now, they started charging everyone who has above 100 shipments to be tracked. We have low value high volume shipments and we are ending up spending almost 40 to 60 $. It is a steep price to pay given that they advertise that everything is free here.

Enumu
印度
使用應用程式 5年多
編輯時間:2020年11月6日

AfterShip worked great for years, and then all of a sudden, the notifications to our customers started to make no sense. The *|ITEM_NAMES|* tag has been broken since the beginning of August 2020. Customers were receiving notifications with tracking numbers that didn't match with the product mentioned in the notification. It caused a CX nightmare. We opened a support ticket in the beginning of ...

WinkBeds
美國
使用應用程式 5年多
AfterShip 已回覆 2020年10月19日

Hello,

We are diligently working in order to implement the fix. It requires very careful implementation so that it should not impact the other function of the application.

...

2023年7月13日

The developer runs another set of apps under the name "automizely" that "generate traffic". Guess where this data comes from? It seems to come from unsuspecting websites that installed "aftership apps".

Need proof? Go to your thank you page, and you will see several "remarketing" pixels that do not belong to you. The Aftership app seems to collect your user data, and then sell as part of their ...

Sunday Mattress
印度
使用應用程式 5年多
AfterShip 已回覆 2023年7月17日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

編輯時間:2018年12月4日

I'm extremely frustrated with the "support" for this app. I've used over a year and when I went to check on an order only then did I notice that I was being forced to pick a monthly payment plan. Ok fine, I had a balance of $23.00 so I tried to pick their Essential plan. I got an error and it would not allow it stating that I had a credit balance. Okaayy...so I contact "support" and I'm told to ...

Andreabonelli
美國
使用應用程式 接近5年
2019年6月10日

It's way overpriced. Support is a joke.

Doesn't have any feature that you can't find elsewhere for half price and better support.

Airportag
美國
使用應用程式 大約4年
2022年11月18日

DO NOT INTEGRATE YOUR CREDIT CARD INFORMATION WITH THEM, THEY WILL KEEP CHARGING EVEN THE SUBSCRIPTION IS CANCELED. AND SUPPORT WILL NOT HELP YOU TO SOLVE THE PROBLEM.

Sheseelady
美國
使用應用程式 大約4年
AfterShip 已回覆 2022年11月18日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

編輯時間:2020年5月22日

This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"

Fuss Company®
巴西
使用應用程式 大約4年
2020年7月2日

Used this for 3 years but now it's unbearable. Overpriced and tracking only really works a handful of times. The customer support only responds once a day so it a week+ to get anything fixed

Orange Bison
美國
使用應用程式 接近4年
2020年9月12日

Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).

Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.

UMZU
美國
使用應用程式 接近4年
AfterShip 已回覆 2020年9月13日

Hi Umzu team,

Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will ...

2021年11月30日

POUR LES BOUTIQUES FRANCAISES ATTENTION..
Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.

SAONI Boutique
法國
使用應用程式 3年多
AfterShip 已回覆 2021年11月30日

Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les ...