評價 (4,775)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年9月15日

Only setting up the app at the moment and have not had the opportunity to utilize the Application to it's full potential however, Varun was a great help.
Many Thanks Alex

Baby Travel Time
愛爾蘭
使用應用程式 大約2個月
AfterShip 已回覆 2021年9月15日

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2021年4月16日

Thank u so much Sonali for helping me through the setup of the app. You have been of great help. Thank u.

Babiebug
印度
使用應用程式 大約2個月
AfterShip 已回覆 2021年4月16日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

2020年9月30日

It was easy to use, domain verification was a little confusing but i figured it out eventually................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

MAYE'S COSMETICS
加拿大
使用應用程式 大約2個月
AfterShip 已回覆 2020年10月1日

Hello,

We are always open to your suggestions.

One of the members from the concerned teams will reach to resolve your issue.

Regards,
Mukul Saxena

編輯時間:2021年4月3日

5 star customer service they were great! App itself is 4 stars but is super good as it integrates with Klaviyo emails so I can already use my preset themes and layouts (as well as edit it in an app I am familiar with). Some down sides were that the tracking page is a little bland/empty. I've seen others with a map showing the end/current destinations. Another thing is that there is no blacklist option available so I have to figure out the filters I will use on Klaviyo's end instead. They said they will implement these soon enough so I'm excited for that.

asoftpillow
加拿大
使用應用程式 大約2個月
AfterShip 已回覆 2021年4月3日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
AfterShip team

2022年1月8日

First time using this app. So far so good will need to properly use it to provide further feedback. Customer support is very helpful and efficient!

Snowbery
澳洲
使用應用程式 大約2個月
AfterShip 已回覆 2022年1月9日

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

2013年12月12日

Great integration with Shopify. Makes it easy to track shipments.

Terra Firma
美國
使用應用程式 大約2個月
2020年4月22日

It is a very good app if you are beginning with your company. Very easy to work with! For a beginning company I would really recommend this. If I am having more sales, then I will review again about this amazing app! For now, I need to go sell some products

WOBDESIGN.co
荷蘭
使用應用程式 大約2個月
2021年5月5日

Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.

One Million Lights
美國
使用應用程式 大約2個月
AfterShip 已回覆 2021年5月5日

Thank you for your kind words.

Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon.
In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.

Regards,
The AfterShip Team

2014年4月26日

Great App...Kudos to the team for developing such a simple solve.

KORRA
印度
使用應用程式 大約2個月
2023年10月23日

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Fabric of Cultures
義大利
使用應用程式 大約2個月
AfterShip 已回覆 2023年10月24日

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip