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Absolutely HORRIBLE customer support. Sent 5 emails but never got any reply. Got charged three times without even using the app.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked and found that you have reopened the store and the charges were added to your billing.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Really good experience with Chaitanya. Helped solve issues.
Top Support! Rajat hat mir schnell und unkompliziert geholfen meine Fragen zu beantworten. AfterShip ein muss für Onlineshop betreiber.
Ankit was very helpful, he automated the settings for me so in future things are much faster and easier. Response times was instant and very professional.
Nitin Kunwar Was very helpful. Got it set up. Excited to how it will transform SISU
Amazing support by Priya. She has a sound knowledge of Aftership. Happy to work further with Aftership.
for our store so far. It was a very simple onboarding process. Great app.
fantastic customer service, thank you
yes i glad to connect this app. it is very useful for me thanks mam
The customer service team at AfterShip Tracking is extremely helpful and always willing to go above and beyond to resolve any issue I encounter with their app. Their quick response time and thorough explanation of any problem I have makes my experience with the app much smoother.