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never synced rt for my store.
Aftership is a tool that makes tracking easy and quick in your online store. A single screen for the customers, They just put order number and check status. Very practical and easy to use.
Easy to setup , seamless and simple to add code to your theme.
A must for any retail shop
This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.
I have installed it just now. Until now, everything is ok. We have 50 trackings for free plan. The attention is good. We are have to have it.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.
Regards,
Nitish
Team AfterShip
this app is awesome, I used on my eCommerce store and it works really well, most importantly the customer service is responsive and nice
Thank you, this app is very useful.
Great app - helps us to handle large quantity of orders. Great customer support - i can recommend this app! :)))
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support and the app, as you are able to handle a large number of orders.
It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team AfterShip
Fantastic!!!
This app is exactly what we were looking for Customer Service mails have reduced by 38% SUPER DUPER
Keep The Good Work Up Guys
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I'm still early in my onboarding but so far the customer support is exceeding expectations in both capability and resolution speed. These are very good early indicators of a successful long-term relationship!