評價 (4,733)

整體評分
4.8
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2017年8月31日

Haven't even had a chance to use it. Having card issues with my bank. Opened a ticket three days ago. No response. Would like to use it, but there's no communication.

Rize Fm
美國
使用應用程式 2個月
2021年4月27日

Great app to track the orders so far and excellent support. Thank you very much for your great assistance.

Big Box Deal
英國
使用應用程式 3天
2022年2月22日

This software is a scam. The fee plan did not say that there would be an agent fee, but in the end, it was charged $5 per agent per month. fraud

Foxwell Diag
香港特別行政區
使用應用程式 2個月
AfterShip 已回覆 2022年2月22日

I am sorry to know that you are not happy with the fact that there is a fee per month for adding a member.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

2017年11月6日

i am new to shopify tho.. i have not made any sales yet but from what i have seen on earth aftership and shopify work hand in hand nd i hope the tracking is automated to my customers

Trendsarena
奈及利亞
使用應用程式 大約2個月
2020年2月12日

Unfortunately, though seemingly popular, this is the worst app I've experienced in Shopify. When it works, it's fine but getting orders to sync properly, connecting multiple stores to an organization, needing to uninstall/reinstall to change plans, compounded by slow support that is a back and forth by email just doesn't make it worthwhile when there appear to be better-supported alternatives. If AfterShip upgraded to real-time chat support, it could potentially make all the difference in my rating from the long frustrating wait of issues that arise.

My Loved Kitty
新加坡
使用應用程式 2個月
2017年5月29日

cuando realizo la sincronización en mi tienda no muestra el enlace

Torrente1957
美國
使用應用程式 大約2個月
編輯時間:2021年10月4日

Excellente application, création de pages, rapide et facile, service client brillant à l'écoute, répondez rapidement ! Très heureux

SHYNI | produit CBD, la qualité supérieure bio et légal, à prix accessible.
法國
使用應用程式 2天
2021年7月1日

Have just installed this app & seems great so far. Needed help & support was very quick and helpful.

Treasure Knot
澳洲
使用應用程式 大約2個月
AfterShip 已回覆 2021年7月1日

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

2022年10月10日

Great app. Easy to customize also for "beginners". Fast and friendly support. Within no time I got a very useful answer with links and screenshot from the support. Very much appreciated. Thanks again.

simplythedesk
瑞士
使用應用程式 大約1個月
AfterShip 已回覆 2022年10月10日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2018年9月18日

Does not really work for ePacket EMS, so if you dropship, don't bother. PLUS they are expensive as all hell, $10 for sending out 31 emails? yea right

And finally.. the reason they guys are really getting a 1 star, is that in order to cancel your plan, you have to pass the HARDEST CAPTCHA that you have ever had to do, I failed for about 10 tries.

Too expensive and doesn't work with ePacket. So avoid if either of those things are important to you.

Spirit Magic
開曼群島
使用應用程式 大約2個月