評價 (4,775)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2020年5月7日

Testing Testing Testing Testing Testing Testing Testing Testing Testing TestingTesting Testing Testing Testing Testing

ProFacialCleanser™
智利
使用應用程式 大約24小時
2020年8月18日

21ojiuyggjkhygjkhgyiourdtydftyertdhftyfgfdhgfdhgfhgfhfgdhgfdhfghgfhfgdh21ojiuyggjkhygjkhgyiourdtydftyertdhftyfgfdhgfdhgfhgfhfgdhgfdhfghgfhfgdh21ojiuyggjkhygjkhgyiourdtydftyertdhftyfgfdhgfdhgfhgfhfgdhgfdhfghgfhfgdh21ojiuyggjkhygjkhgyiourdtydftyertdhftyfgfdhgfdhgfhgfhfgdhgfdhfghgfhfgdh

متجر مصدر
埃及
使用應用程式 大約22小時
編輯時間:2017年7月29日

Great app, easy to use to create professional looking return page. The only down side is the app would ask the customer fill in return tracking #, but I would provide prepaid return service in our store, so the customer fill in return tracking is unnecessary to me. Hope can change the default setting to allow sellers to choose whether need the customer to fill the return tracking or not as an option at the beginning

Unpaired Design Studio
英國
使用應用程式 大約10小時
2024年3月11日

Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...

But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.

Viqif
香港特別行政區
使用應用程式 大約4小時
AfterShip 已回覆 2024年3月12日

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2020年8月30日

Very good plug in for shipping, but as a first timer with these sort of apps, it was a bit confusing to get around, but still recommend to make your tracking easier

Vicenteshades
澳洲
使用應用程式 大約4小時
2022年2月2日

I used this app to connect tracking to my store. I really wished they made it easier to connect the link into my account

Sam Diamonds NY
美國
使用應用程式 大約4小時
AfterShip 已回覆 2022年2月2日

Thanks for your valuable feedback.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

2023年12月10日

So far so good with an hour looking through the options and customising for a basic store setup

Pedal & Ride
英國
使用應用程式 大約3小時
AfterShip 已回覆 2023年12月11日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年2月21日

Priya was helpful and very knowledgeable. Services could be further improved though if agents could be more patient and guide me through the steps bit-by-bit instead of just a walk in the park (by sending a screenshot of the 'settings' and expecting me to know where to locate it).

Last but not least, I would have preferred it if Aftership's agents could offer to help us integrate everything properly instead of us trying to navigate the whole app interface and syncing everything all by ourselves.

Also, as someone who values my privacy, I do not really fancy the idea of screen-sharing (video-calling) to show me how to do it, great suggestion but no thanks for me please.

So Not Size Zero
新加坡
使用應用程式 大約1小時
AfterShip 已回覆 2024年2月22日

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We understand that you would have preferred a more patient and guided approach from our agents, especially when it comes to navigating our platform and integrating everything properly. We intended to offer a screen-sharing not video-calling option as a means to provide step-by-step assistance, ensuring a smoother process for you. However, We completely respect your privacy and understand your preference.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2021年8月22日

Great service, Fixed my issue, Gt my site up and running! Thanks aftership :) Will be definitely using you guys.

Coastal Cool USA
美國
使用應用程式 大約1小時
AfterShip 已回覆 2021年8月22日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

2019年12月29日

is actually hard to use I couldn't understand it. it should have more leads or instructions to use it correctly.

G.E POLO
美國
使用應用程式 大約1小時