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We started using Aftership as a trial version to notify our customers in advance about the status of their shipments. Questions regarding parcel status dropped to 50% which reduced our workload and made customers happy. Furthermore the customer service team of aftership did a great job to resolve an issue we had at the beginning. Also I want to stress out the availability and response time of the team. Special thanks to Mudit!
Very happy with Aftership! Great product and have had no issues so haven't had to contact support!
The best app to provide order tracking to your customers. Also, the support team is very friendly and quick in response. Overall loved the app, must give it a try.
Great sercive. Really efficient
Awesome, easy to use, and easy to navigate. Will be perfect for my customers! Thanks guys!!!!!!!!!!!!!
j'ai contacté cette application pour mon suivi de tracking et je suis vraiment satisfaite de la réponse rapide qui m'a été faite
Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.
Perfect. I just downloaded it and I was able to track the shipments from shipping to delivery. Also, my customers were able to track their orders right from shipping time to delivery time. I woul;d recommend it for others who are in need of tracking shipments.
Hello,
Thank you for your feedback.
We always try to provide best-effort support in order to provide the best experience.
Please feel free to reach us. We are available 24x7.
Regards,
Mukul Saxena
Thanks for such an awesome app
Great customer support service. Aftership is the best order tracking app on Shopify because it lessens your customer curiosity by providing the latest updates of their order as it happens