評價 (4,772)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年9月9日

Great app lots of perks

The Creative Exchange Hub
美國
使用應用程式 21天
2024年10月17日

confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall

Musician's Tees
斯洛伐克
使用應用程式 6天
AfterShip 已回覆 2024年10月18日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

After reviewing your case, we'd like to inform you that we are offering a 7-day free trial, which you have subscribed to. We can extend the trial for you if needed. As a solution, we are pleased to provide an additional trial extension to your account at no extra cost. Our aim is to ensure a smooth and seamless experience for you.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

2024年8月30日

good to have this app

ShoppingoHub
印度
使用應用程式 4個月
2024年9月30日

Terrible support, constantly having to fix issues. Their system is too complicated and buggy. Moved on to Parcel Panel already and much happier.

Vape Shack
美國
使用應用程式 22天
AfterShip 已回覆 2024年10月1日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

Upon reviewing your case, we noted that you reached out regarding the import of duplicate shipments, To address this, we were happy to offer an additional shipment quota to your account at no extra charge. Our goal is to make the process as seamless as possible for you.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

Best regards,
Team AfterShip

2024年9月27日

Great customer service. Aseem was very helpful in resolving my problem.

Tech Top A
加拿大
使用應用程式 大約22小時
2024年8月15日

thank you

Betesamuel
美國
使用應用程式 大約2年
2024年9月10日

AfterShip has excellent customer service.

Deeply Sweet Gifts
美國
使用應用程式 8天
2024年9月18日

very easy to use and provides all the necessary needs for the order tracking.

JAGIARA
英國
使用應用程式 大約23小時
2024年10月23日

Nice app, a little bit hard to use, but survice is good problem solved

WOOglasses
英國
使用應用程式 34分鐘
2024年6月11日

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
澳洲
使用應用程式 5個月