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I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.
Thank you for your valuable feedback.
I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Team AfterShip
Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.
Thank you for your Suggestion.
We will definitely look at it.
Please let us know if you have any issues. Our support team is available 24X7 and also you email us at support@aftership.com.
AfterShip Team
Great App...solved most of our problems. Would recommend!
However, if a section can be added where one can see how and for what the credits are being spent by aftership, this app can become a superstar!
-Hans
I would recommend this to shopify owners. I just installed it and so far it looks great. Simple to install, simple to use, and it takes the headache out of checking tracking numbers!
Four stars only because I just installed it. :)
Just started with this app. User interface and documentation is pretty impressive. Very easy to use.
AfterShip seems to be a great app so far. It is suitable for all my needs an believe that it will scale well with my business.
So far so good.. I will update
Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff
Hi there,
Thanks for your kind words. One of my teammates will reach out to you to sort out all the issues in one go.
Best,
Shahbaz
Really app is great, please work on support.... its very delay on response rest I don't have complain
Support could be a little quicker to respond and the instructions are lacking detailed steps on where to go and how to... But apart from that, great app and I would highly recommend using it!