評論 (4,785)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2025年1月2日

This app told me I could integrate with Klaviyo in an Essential plan. But I must upgrade to Pro (+$100) to work with this function. I think it's tricky. And with $119, I have many other options to work with that are better than this.

Pawarts
美國
使用應用程式 接近2年
AfterShip 已回覆 2025年1月3日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...

2025年1月11日

These are a bunch of indian scamming people!

Install 17 track, DO NOT INSTALL THIS SHIT APP.

They will trick you into upgrading to premium plan of $250 and then at the time of uninstalling will bring up that $11 plan will work perfectly for you.

They are bunch of scammers Stay away!

Snack Attack
加拿大
使用應用程式 7個月
AfterShip 已回覆 2025年1月12日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...

2024年12月15日

Impossible to cancel billing as they make you go through loops to contact people in different departments and because it’s setup separate to Shopify on purpose you will be stuck to it forever.

Medicus Custom Scrub Caps | Individuals To Hospitals
英國
使用應用程式 3個月
AfterShip 已回覆 2024年12月16日

Hello Medicus Team,

I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help.

Our subscriptions offer you the ...

2024年11月15日

DO NOT USE THIS COMPANY. They have terrible (no) customer service and they will not refund you any pro-rated amount if you pay for the annual subscription. Do not use them. I would highly recommend using Re-Do for everything instead.

Lyons Leather Co.
美國
使用應用程式 6個月
AfterShip 已回覆 2024年11月17日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

編輯時間:2024年11月17日

Installed app and instead of using the free trial I paid a year in advance. Bad move. Kept getting free trial offers and request for a training session from multiple people. Never could get SMS to work. I had a training session scheduled that both of the conflicting support departments missed. I scheduled another but ran out of steam and decided to remove the app. Unfortunately, no refund from ...

Rescue Pet Supply
美國
使用應用程式 19天
AfterShip 已回覆 2024年11月16日

Dear Customer,

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our ...

2024年10月17日

This is an absolute joke. The links that are sent out in the trial period only are based on the Premium plan. As soon as the trial period is over those links stop working and your customers get sent to a page that says if you want to track your order click here. Then they get to a tracking page on a subdomain of Aftership where they have to fill out the form again.

here is the funny thing. The ...

Shinora.
西班牙
使用應用程式 大約1個月
AfterShip 已回覆 2024年10月18日

Thank you for sharing your feedback.

We truly value all input as it helps us improve and enhance the experience for our users. Our aim is to provide exceptional service, and ...

2024年8月29日

Worst Customer Service Experience – Avoid AfterShip at All Costs!

If I could give AfterShip zero stars, I would. This has been, without a doubt, the worst customer service experience I’ve ever had with any company. I’ve been waiting for over three days for them to fix a SIMPLE issue, and all I get are empty promises and vague excuses about how they’re 'working on it.' Spoiler alert: they’re NOT.

...
AdultLuxe
美國
使用應用程式 3年多
AfterShip 已回覆 2024年8月30日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

...

2025年1月14日

Me facture 26 euros alors que je n'ai jamais utilisé leurs application et que j'ai désinstaller j'attends mon remboursement et rapidement !

Ma Boule De Couches
法國
使用應用程式 大約21小時
AfterShip 已回覆 2025年1月15日

Thank you for sharing your feedback.

Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We ...

2024年10月17日

confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall

Musician's Tees
斯洛伐克
使用應用程式 6天
AfterShip 已回覆 2024年10月18日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better ...

2024年10月30日

It's so expensive. I needed it to connect with omnisend to allow me to send emails to customers when their order is ready for collection. I thought the 11$ option would be sufficient. But you need the 119$ option to have webhooks. Such a waste of 1 1/2 hrs.

FOX & WOLF
西班牙
使用應用程式 大約2小時
AfterShip 已回覆 2024年10月31日

Thank you for taking the time to share your feedback with us. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a ...