評價 (4,733)
調整搜尋範圍
-
根據評分
Hello , i try to update my profile but it does not respond , i tried other browsers but nothing , it says updated but does not update when you go back again to profile settings.
Just downloaded app, seems easy to navigate. happy to see how this helps my business. Im going to back track past orders
Thank you for your review.
We are glad to know that you are exploring our app. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Nitish
Team AfterShip
Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Neelima Aggarwal
Team AfterShip
Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.
im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon
In general a great tool but it has is weaknesses. The greatest weaknesses in my opinion and options which are missing:
- possibility to send beautiful branded email notifications....just plain text possible at the moment.
- multi language support for email and text notifications based on destination country or shopify tag
- personalized sender name for text messages like shopify offers
- option to define the time when AfterShip updates tracking information. All clients are in different time zones. It would be great to update tracking on personalized requests. I.e 7 am in the morning and 7pm at night...it would be more precise and useful for my clients. Sometimes they get out of delivery notifications at 2pm which is really late.
Just my thoughts to make it the best tool in world.
Cant add money to the account no matter what I choose to do it with.
Bonne page de trackage de colis
Outil très ergonomique et facile à prendre en main
Service client très bien : disponible, rapide pour répondre Par contre les notifications d'email de fonctionnent pas. Notamment la première INFO RECEIVED qui est remplacé par la notif Shopify par défaut
Thanks for your valuable feedback. Kindly note that if you enable the notifications then it will not send notifications for previously added tracking number notifications will be sent for the newly added tracking numbers.
We have also sent a separate mail to you.
I still in testing, but integration was super easy... nice start.
Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.