Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

May 9, 2017

This app provides me with the most details for my AliExpress shipments. I really like the tracking dashboard where I can see the tracking status of all my orders which are automatically synced with my www.kidswatches.co.nz Shopify store.

Kidswatchesnz
New Zealand
11 months using the app
January 10, 2016

Works fine! and very convenient!

Topsie
Malaysia
11 months using the app
Edited May 10, 2021

I have installed it just now. Until now, everything is ok. We have 50 trackings for free plan. The attention is good. We are have to have it.

Duruss | Go For It!
Spain
11 months using the app
AfterShip & Automizely replied May 10, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Nitish
Team AfterShip

December 8, 2021

Great app - helps us to handle large quantity of orders. Great customer support - i can recommend this app! :)))

mammaly
Germany
11 months using the app
AfterShip & Automizely replied December 9, 2021

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support and the app, as you are able to handle a large number of orders.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team AfterShip

April 19, 2015

So far works well. Video for Shopify shows tracking information showing in the Shopify page. After installation I did a test tracking number and it launched to a new page.

Otherwise happy with the app.

Pixel Goods
United States
11 months using the app
May 8, 2021

Amazing customer service, quick and easy to understand. The customer service chat page was easy to navigate too. Easy to customize branding for the store too.

Small and Mighty Kids Store
Canada
11 months using the app
AfterShip & Automizely replied May 8, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience best one.

Regards,
Team AfterShip

April 28, 2014

Saves energy, frustration and loads of time! Includes the in transit tracking option, definitely helps to know at least when its on its way!

The MclarenKickShop
United States
11 months using the app
December 6, 2017

thanks for the app. I am testing it out

Johnling
United States
11 months using the app
June 14, 2017

i don't have the experience before but i seem to be a great apps for my future us in my store

Legytdreams
Turks & Caicos Islands
10 months using the app
February 2, 2018

Tracking made easy!
Thank you from www.khais.club

Khais Club
Vietnam
10 months using the app