Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

August 26, 2020

good
recommend

BabeePro
United States
7 months using the app
June 29, 2017

Very good app! Its very easy to use and increase the customer satisfaction a lot. Thank you.

Ladybugbag
India
7 months using the app
October 28, 2018

I use this app to help me keep track of my customers orders. I love how accurate they are! Im still new to this app but don't see anything that needs improving

Women Fitness Legging
United States
7 months using the app
February 26, 2017

We have just tested in once and it has been great so far. Helps make tracking easier.

Tanyangintl
Singapore
7 months using the app
October 8, 2021

Simple and efficient app, need data to prove. Hope it can be used forever. Customer support is very timely.

dollzall
China
7 months using the app
AfterShip & Automizely replied October 18, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app and are also happy with the customer support.

We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.

Regards,
Rupam
Team AfterShip

March 7, 2017

Great App and works a treat i would 100% recommend to any shopify store owner!

The Choker Company
Australia
7 months using the app
Edited September 15, 2016

OK. Here's the thing. This app has saved us a lot of time and stress. It has also helped to give our customers some peace of mind which is crucial. So far we're loving this app. It is going to really come into it's own this Christmas season. *Update* Still getting good service from tis app. Since we started using it we have no customers get in touch with us asking where their packages are. Which is great because they are at ease since they know where there packages are.

Bino And Fino
Nigeria
7 months using the app
April 27, 2014

great would use again easy to use

Ultimate Aesthetics Gym Wear
United Kingdom
7 months using the app
April 27, 2022

good customer service. i spoke with javid and he patiently assisted me on how i can sort out my issue

Bbuy Kings
South Africa
7 months using the app
AfterShip & Automizely replied April 27, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited May 21, 2019

Perfect, very good this app, help me to track all my orders thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Allpify
Spain
7 months using the app