AfterShip Order Tracking & SMS

Order Lookup, Track Order Status, Tracking Page, Insurance

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars

Filter and sort reviews

11 - 20 of 33 reviews

DutchDiamond

Location Netherlands
Time spent using app 40 minutes

Very nice app, useful...............................................................................................................

RelievedBody

Location Italy
Time spent using app 13 minutes

The app seems useful but didn't do it's job in my case. Tried tracking an USPS order but it didn't find anything, while the official website does. Uninstalled..

Developer reply

April 6, 2020

Hi user,
Please reply to the email sent to you.
We will try to help you with tracking the parcel and a demo to help settle you with the app.

XBODY UK

Location United Kingdom
Time spent using app 2 months

The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.

Willingss.com

Location Peru
Time spent using app 8 months

Muy caro su producto. Hay más baratos en el mercado

Joyzzin

Location Turkey
Time spent using app 22 days

When I first began to use the app, I couldn't track the order. I asked for support and the support team immediately returned me and wrote me about the solution. Now it works! Both the app and the team are wonderful. Thank you very much.

Update: My order was delivered yesterday but in the track order page it's shown as "arrive airport" and no other details. For days there's shown the same status, but if I check the tracking number in internet, I can see more details. Because of this I give 2 stars.

White Pearlys Cool Stuff

Location United States
Time spent using app About 2 months

CONFUSING TO SAY THE LEAST. COSTUMER SERVICE IS NOT GOOD ETHER, LOOKS LIKE IT IS FOR PEOPLE THAT HAS TIME AND IS VERY TECH SAVVY

Soalpha

Location United States
Time spent using app Over 1 year

The customer can ONLY track their order with the tracking number... NOT using their email address or Order ID. This will not help with customer service unless the customer can input their email or ID to track.... they usually dont have the tracking number!

Preciouslittlething

Location France
Time spent using app 24 days

Good app but the translation in French is really weird... Two good things would be really helpful :

- Ability to edit the translation ...
- Being able to customize easily email template ...

Butteeni

Location Australia
Time spent using app Almost 2 years

It would be instrumental to businesses if it worked every time

Supermarket Collective

Location Singapore
Time spent using app About 2 months

I havent receive any orders to start giving a review