Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 7, 2024

Amazing service from Aseem!!!

Amigos de Pata
Portugal
About 9 hours using the app
May 14, 2024

great customer service today, very good app and fast help if needed!

Lili Vibe Company
United States
25 days using the app
March 11, 2024

One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.

The Kiddo Depot
United States
15 days using the app
April 25, 2024

My experience with this app is absolutely positive.thank you

Giardinoblu
Italy
Almost 3 years using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
March 1, 2024

AfterShip Tracking offers outstanding customer service. They helped me rectify a critical error on my e-commerce site without any disruption to the shipping or delivery process. I am highly impressed with their dedication and commitment, and I'll always recommend their app.

Arcadia Furnishing
United States
About 2 months using the app
April 12, 2024

Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.

Fortus Pilates
Canada
12 days using the app
June 13, 2024

Nice App

Utter Vibes - Fashion and Decor
India
2 months using the app
April 16, 2024

Track numbers are used well at an affordable price with friendly remote support.
thank you
Solved a problem that did not work through remote support.

NOBAFREIND
United States
18 days using the app
February 19, 2024

Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.

Tucann America
United States
2 months using the app