Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

December 4, 2015

than app is awesome and very easy to setup. i didn't expect even for some courier in HK can be included. recommeded app for shopify store.!!!

Best Online Cosme
Hong Kong SAR
5 months using the app
Edited April 9, 2021

the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend

Better Gut Feeling
United States
5 months using the app
October 5, 2021

Super easy to use which is a plus. Fantastic staff. Affordable. You cant go wrong with this app. Thank you.

DrippingNPretty
United States
5 months using the app
Edited February 13, 2023

I was having trouble with Importing issues. Animesh found a solution and fixed the issue fast and also educated me. The service was fantastic and fast. Thank you very much!

ThinOptics
United States
5 months using the app
April 7, 2016

Easy to follow instructions and nice tracking status button on website! Recommend

Clowncoffinsart
United States
5 months using the app
August 26, 2021

I used this app to add the tracking my order widget to my Shopify store. It wasn't working, so I used the chat option for help. The Aftership rep helped me figure out what to do to make it work properly with an audio, that was smooth and successful in just a few minutes.

Sky Destiny Jewelry
United States
5 months using the app
March 26, 2021

I absolutely love this app. They have great pricing and love how easy it is. Great customer service. Thank you.

Chera Babies LLC
United States
5 months using the app
January 3, 2022

The chat support is very helpful, thanks to them i resolved the problem i had!! Would really recommend it

FUCKIT
United States
5 months using the app
April 14, 2021

Really Helpful Staff, They helped with my issue with lighting speed
Really Helpful Staff, Good service

FashionAndTings.co.uk
United Kingdom
5 months using the app
May 31, 2016

Must have for every store. Easy integration and customers could easily track their orders without leaving our website!

Dreamscape Decors
Canada
5 months using the app