Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

August 2, 2021

Shubham Was great. He went above and beyond and was very patient. He also helped me out with multiple problems. Thank you!

yardmuse
United States
5 months using the app
November 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

East Hills Casuals
United States
5 months using the app
March 5, 2014

Very cool app! Easy to install, use and interpret delivery data off. The free integrated online tracking function is also a 'winner' for customer service + time saving...and the notification side; well that just makes order delivery that much easier!

ComfySAK
South Africa
5 months using the app
August 12, 2021

I've been using this app for a few years and it's brilliant. Its the only app I've found that really does do the Customer Service stuff for you. No more 'wheres my order' emails!! I suspended my store for a while and removed the app. I've recently re-started the store and am bombarded with emails again! I just remembered why and have re-added the app and its now even better! I would highly reccomend this app to anyone shipping orders!

thebrollystore.com
United Kingdom
5 months using the app
November 19, 2022

Sehr Freundlicher und Schneller Support.
Ich bin sehr Zufrieden und bin froh diesen Anbieter für mich entdeckt zu haben :)

ExklusiveDeals
Germany
5 months using the app
April 18, 2024

is very good

lacosmonature
United States
April 18, 2024

Easy to use
Nice feature
Improve efficiency & save time
Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Jimi Brothers
United Kingdom
April 18, 2024

Highly recommed the app, also the customer service is great. Super fast reply and very helpful

YourGlowUp Shop
United Arab Emirates
April 18, 2024

Saransh was very helpful for getting my issue resolved

The Shopper Studio
United Kingdom
April 18, 2024

easy to understand, simple, effective

Republican Hub
United States