Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

June 23, 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
United States
4 months using the app
AfterShip & Automizely replied June 23, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

February 3, 2016

I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.

Mebeingtrendy
United States
4 months using the app
Edited February 24, 2017

Had some pb with app and support crew before, but now they do their job well! We have a conversation and now everything seems ok. But it was the good experience - I've tried to find an alternative but can not. In this app presented all necessary functions to track orders, keeps your customers updated and track your orders by yourself via useful dashboard instead of looking every order manually. Recommended!

Dee Trade
Thailand
4 months using the app
December 26, 2021

Great app. Online support is very donne Goodyear job. I propose to all new ceo to start with this app.

"Santini"
France
4 months using the app
AfterShip & Automizely replied December 26, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

April 5, 2014

great app very easy to use, and the best part is that it's free

ThriftyVogue.com
United States
4 months using the app
September 15, 2021

i use this app to help my customers to track their products, good service and fast chat answers at any time...pick up a good plan,needs some use to get it all thanks

ReyBechiShopStyle
Spain
4 months using the app
AfterShip & Automizely replied September 15, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 22, 2020

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

DFW Medical Supplies LLC
United States
4 months using the app
September 30, 2017

I'm glad i installed aftership! It's helped me track my shipments better and it's taken away some of the headache i've had trying to keep track of everything. Recommend this app to anyone looking to make their shipment tracking that much easier!

Wood You Fashion
Bahamas
4 months using the app
November 21, 2017

Great app. It's made our user's shipping experience seamless!

Airo Health
Canada
4 months using the app
August 2, 2017

Aftership is a simple and reliable tracking service that is helping my mens accessories company provide customers with an easy tracking experience.

Qwartex
United States
4 months using the app