Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 17, 2024

Very friendly & helpful. Looking forward to get more informative support again!

Revive your living
India
3 months using the app
March 22, 2024

The agent provided me with exceptional support! Love Aftership

Sugar Spring Co
United States
Over 2 years using the app
January 17, 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
United States
6 months using the app
December 19, 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
United Kingdom
4 months using the app
January 17, 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
United States
22 days using the app
Edited September 6, 2024

Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!

Dreamwerks
United States
8 months using the app
February 15, 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
United States
3 months using the app
January 24, 2024

Love it, this helps me a lot, especially the help from them!!

Homey Nature
United Kingdom
3 months using the app
November 25, 2023

Nitin was very patient, spoke very slowly as my English is not perfect. We were able to solve the problem and he was a great and reliable help.

Lefrani
Switzerland
10 months using the app
May 7, 2024

thanks for your help

AyoShop
United States
9 months using the app