Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 21, 2020

This app is really convenient, and easy to use and great for my customers aswell! I don't have any issues with it!

Essential Styl-Z
New Zealand
2 months using the app
Edited November 11, 2017

some tracking number app cant track but it ok
why show me always review
i dont like it

1stthegalaxy
Vietnam
2 months using the app
May 14, 2016

Customer service could have been more prompt

Goshop 14
Singapore
2 months using the app
Edited November 15, 2020

fast and convenient support, qualified specialist. Highly recommend. Support decided all my problems just in 2 minutes. I had a code problem...

BraedStore
Canada
2 months using the app
AfterShip replied November 15, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Anurag Pal

May 1, 2017

Shipping & tracking has never been easier. No guessing with this app. It keeps you in the know. Thanks Aftership!!

Star Essentials
United States
2 months using the app
Edited June 25, 2019

The app is easy easy to set up. Still feeling my way around though. I like the fact I was able to make a separate page for my customers to track packages on my website. ( included in the free package) Also 100 free tracks monthly. Great for someone just starting out. I do recommend the app. Makes it easier on the customer and me.

Specs Bags & More
United States
2 months using the app
March 6, 2014

So far so good. Super easy to install and so far very easy to navigate. Simple steps to guide along the way. Thanks!

Emilina's Underthings
Canada
About 2 months using the app
August 3, 2017

Can sync with Shopify so easy to manage order shipments

Beauty Boutique Vancouver
Canada
About 2 months using the app
June 1, 2021

Really good app but no french traduction. Great customer experience and good interface. Would recommend for sure !

VoluptHair
France
About 2 months using the app
AfterShip replied June 1, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team AfterShip

February 27, 2014

One Solution for all your Shipment queries. Great App !!

THE HAIRKLIP
India
About 2 months using the app