AfterShip Order Tracking , 4,468 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Óptimo app, recomendo bastante
Obrigado pelo seu valioso feedback. Temos o prazer de saber que você está satisfeito com nossos serviços.
Estamos abertos a sugestões se você tiver alguma. É sempre bom entender as necessidades de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente.
Se precisar de ajuda com o aplicativo, não hesite em nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support@aftership.com
Faremos o possível para garantir que sua experiência conosco valha uma classificação de 5 estrelas.
Cumprimentos,
Equipe Pós-Envio
Eine tolle App, man kann die Kunden sehr schnell automatisch von dem Status der Sendungen benachrichtigen . Leider keine automatische Erkennung von Parcelone und GLS Sendungsnummer, aber manuell kann man sie updaten. Schnelle Supportreaktion, das freut wirklich
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are reaching out for these shipments and we will fix this.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
So far so good. May upgrade to a paid plan if it works smoothly for all our logistics partner. Good job
I just installed this app few minutes ago. Where can you go wrong if they are tracking your shipment?!
Easy set up. Only problem that I have is I'm unable to chose manually my local carrier from the dropdown many in the order page.
Thank you for sharing your valuable feedback. In order to discuss the issue further, we have sent you an email on your registered email address.
You can also contact us via the chat option in your AfterShip account or email us at support@aftership.com. We are available 24X7.
Well presented App - solves the problem of missing couriers from the Shopify shipping confirmation email template
Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere.
My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information.
Overall, I am pretty satisfied and support is quick to respond.
Fantastic app, the graphic chart shows you exactly how many parcels are on the road longer than promised to your customer and gives you control over the performance of your courier.
Customer service is excellent.
Stefan Hoeckenreiner, www.allaboutpods.ie
(compatible coffee pods for Nespresso machines)
Great functionality. Makes eCommerce truly global