Reviews (4,775)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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It is a very good app if you are beginning with your company. Very easy to work with! For a beginning company I would really recommend this. If I am having more sales, then I will review again about this amazing app! For now, I need to go sell some products
just started ...
looks very easy to use ....
Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.
Thank you for your kind words.
Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon.
In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team
Support was helpful but not impressively fast. It is an extremely useful service, which although a little technical to get functional, is well worth the effort. Great product.
I find this app very interesting and supportive
Great product, have seen all the features. Cant wait to get started.
Great app. Really does gave you your shipment updates in less than 1.2.3! Added this app to my site, gave the customers even more acces to site funnels and never having to leave the page. You will not loose out at all! Gave aftership a try. For sure you would not regret it. I didn't!
I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Have just installed this app & seems great so far. Needed help & support was very quick and helpful.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Great app. Easy to customize also for "beginners". Fast and friendly support. Within no time I got a very useful answer with links and screenshot from the support. Very much appreciated. Thanks again.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip