AfterShip Order Tracking , 4,472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Have to sync with Oberlo. Added tracking info there and it didn't sync to your application. This needs to be done ASAP.
assez compliquée a prendre en main tout n'est pas bien détailler, mais le SAV et très réactif et règle vos problème rapidement
Merci d'avoir partagé vos précieux commentaires.
Nous aimerions sûrement discuter de la partie du produit que vous avez trouvée compliquée et nous essaierons certainement d'ajouter des vidéos ou des tutoriels pour le produit.
Nous avons une option d'assistance par chat en direct 24/7 pour vous aider sur tout ce dont vous pourriez avoir besoin.
Salutations,
Nitish
Équipe AfterShip
Great product, downside is that I use Oberlo to fulfill my orders, and as a result the shipping carrier is set to "Other" which does not play well with AfterShip. I use Shopify's built in emails for fulfillment, and I use aftership for delivery notifications. So I need it to be Other to send the client the correct aftership tracking URL.
AfterShip has great customization for an order tracking app! And it looks clean, does its job pretty well in my opinion!
Great app!
Really helps the customers to track their orders easily.
Well, the orders are automatically syncing now.
Thanks!
Hello,
AfterShip can sync orders from the Shopify store. We have reached out to you over the email so that we can guide you on it.
Let us resolve this issue.
Regards,
Mukul Saxena
Wow, I'm impressed, I must say this app has been very useful to us at Accra Free Market
it is very easy to understand. thank you so much. i was able to set the tracking button all by myself.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.
Thank you for your kind words.
We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one.
AfterShip Team
Great app!! I just install it and it went so fast Anywasy I haven't used it to track my orders yet.
Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Aftership Team