Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

June 29, 2017

Great App for your online store. Works perfect totally recommendable.

Saveonnn Cart
United States
About 1 month using the app
September 14, 2017

Anything that helps to deliver good customer service is great, well done aftership for this app that helps owners to reduce this effort

Africanpaintings
South Africa
About 1 month using the app
July 6, 2021

very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store

Shampoohead
France
About 1 month using the app
AfterShip & Automizely replied July 6, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you always experience the best customer support.

Regards,
Rupam
Team AfterShip

December 15, 2017

Great app, easy for beginners. I have just barely started my store and it is nice not to worry about tracking and things. I can sign up for premium and have aftership take care of everything for me.

Backandbumbags
United States
About 1 month using the app
June 28, 2017

Costly to drive traffic to.If you're in it for the long haul you'll be alright. Sweet platform simple to use.

Oneinamillional
United States
About 1 month using the app
September 21, 2017

The app is very simple to use and can track multiple shipments with all the detail a click away. I would recommend it

Primaquin
South Africa
About 1 month using the app
June 13, 2019

so far, not easy to use App. I don't find the way to have automatic sync the tracking information but only manually update, that should be something hold back.

genkys
United States
About 1 month using the app
May 19, 2020

Good interface, and good integration (direct, webhook and API) but some couriers are not supported.

Color PODS
Hong Kong SAR
About 1 month using the app
AfterShip & Automizely replied May 21, 2020

Thanks for reviewing, we are adding couriers every day. You might see the couriers you use pretty soon.

April 21, 2020

vamos a probar, he oido buenas criticas de esta app, y me decantado por ella espero tener buena experiencia

Mefacial
Spain
About 1 month using the app
Edited October 12, 2018

I installed this app on my store so that my customers can track their shipments easily. I have personally tested it and it's really cool.

Martmate Store
Nigeria
About 1 month using the app