Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

February 17, 2023

The audience is very prompt and cool. They care about their customers. They are open to other requests.

dibenessere
United Kingdom
26 days using the app
AfterShip & Automizely replied February 17, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 13, 2018

The app could offer a little more branded experience, but it's good. For tracking orders its great. It really works well if you set it up properly. I like to put a track your order link on the order page, and in the emails it sends out. Which is totally possible with aftership.

Especially for dropshipping, this is great. If you physically mail out your own products like I do in a couple of my businesses, I prefer shipstation because it does all of the extra shipping stuff that we require. But for my dropshipping sites, I just use aftership and its great.

Rocky Trade Network
United States
26 days using the app
May 1, 2017

After ship helps me eliminate most of the enquiry and most time consuming question, where is my shipment went? By using aftership the customer can check using the track button provided by after ship to trace the shipment and I highly recommend it

Fanxygift Com
United States
26 days using the app
March 10, 2017

Tracking is very important. I look forward in working with this company in the future for better online delivery info, tracked in real time.

Judae
United States
26 days using the app
August 15, 2020

i like it. However i didnt receive an aftership notification to pick a plan. it lapsed on me and a customer had to tel me it didnt work.

Blue Falcon Awards
United States
25 days using the app
Edited July 25, 2017

This is a good app to start any store with. Thanks again after ship

Kreashenclo
United States
25 days using the app
August 21, 2017

ouais jvais re dire franchement sa manque de contenu un peu la 4

Nationquebec
Canada
25 days using the app
July 14, 2017

Still testing but so far so good.

Myperfectgift
Mozambique
24 days using the app
May 8, 2017

All good, easy to use. Definitely use in your shop.

Rupert Bay
United Kingdom
24 days using the app
June 23, 2014

Integration with Shopify and couriers have done a world of good for our tracking of our shipments. Can't imagine tracking getting any better than this. Awesome app.

ADLINA ANIS SELECTIONS
Singapore
23 days using the app