AfterShip Order Tracking & SMS
Order Lookup, Track Order Status, Tracking Page, Email Updates
Reviews
Small and Mighty Kids Store
Amazing customer service, quick and easy to understand. The customer service chat page was easy to navigate too. Easy to customize branding for the store too.
Developer reply
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience best one.
Regards,
Team AfterShip
Total Shape Store
Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn
Explore Nomad
Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!
Developer reply
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.
Our Support Team is available 24/7 on live chat to assist you.
Regards,
Team AfterShip
One Million Lights
Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.
Developer reply
Thank you for your kind words.
Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon.
In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team
SodaGlitter
Due to shipping delays that have been very frustrating, I needed a way to stay updated on all of my tracking this app has really helped me to do that. It's very organized and helpful.
Developer reply
Thank you for your kind words.
Glad to know that AfterShip app is living up to your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.
Regards,
Team AfterShip
Paradis animalier
assez compliquée a prendre en main tout n'est pas bien détailler, mais le SAV et très réactif et règle vos problème rapidement
Developer reply
Merci d'avoir partagé vos précieux commentaires.
Nous aimerions sûrement discuter de la partie du produit que vous avez trouvée compliquée et nous essaierons certainement d'ajouter des vidéos ou des tutoriels pour le produit.
Nous avons une option d'assistance par chat en direct 24/7 pour vous aider sur tout ce dont vous pourriez avoir besoin.
Salutations,
Nitish
Équipe AfterShip
Modest Walls
I am just setting up the account, so I haven't used much features. I need to add my information for customer contact.
Developer reply
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.
Our Support Team is available 24/7 on live chat to assist you.
Regards,
Neelima Aggarwal
Team AfterShip
PressItNGo
I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.
Developer reply
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Regards,
Nitish
Team AfterShip
Scott's Online Bargain Bin.
So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.
Developer reply
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team
Fourth Frontier
Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.
Developer reply
Thank you for your kind words.
We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one.
AfterShip Team