Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

December 22, 2023

AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.

HealthyBaby
United States
About 3 years using the app
Edited March 18, 2024

Saransh is helpful and prompt. He helps me with every question I have. Thank you for your help!

Homey Print
Vietnam
About 2 months using the app
March 29, 2024

I had a fantastic experience with the customer service team at AfterShip Tracking. They were incredibly helpful and accommodating every step of the way and truly made managing orders a breeze. I have no doubt their support and dedication to customers is a game-changer in the ecommerce industry.

Nifara store
Ireland
4 days using the app
April 10, 2024

A big thanks to Saransh for all the help provided today assisting the issues at hand.

Amaia's Wears
United States
21 days using the app
April 14, 2024

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !! merci à Priya de m'avoir aidé aussi pour le service client !!

Pazlo
France
15 days using the app
February 7, 2024

Priya was excellent to work with, she made the process of installing AfterShip incredibly easy.

Glenva
Australia
About 1 month using the app
April 2, 2024

The support was very useful and kind. Thank you!

Better Home Life
Israel
11 days using the app
April 7, 2024

Garvita helped me a lot, thanks to aftership for the consistent quality

MOR
Australia
2 months using the app
March 15, 2024

Thanks mam Garvita for assisting me and adding of extention :)

Rustia Co
Philippines
About 2 months using the app
March 7, 2024

very helpful apps with awesome integrations. helped me make sense of shipping from multiple platforms.

J & B's Accessories
United States
2 days using the app