Reviews (4,727)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its real-time tracking feature that keeps both them and their customers informed about order statuses. They find the user-friendly interface helpful for simplifying shipment management and tracking. The responsive customer support is frequently praised for quick issue resolution and valuable assistance. Small businesses particularly benefit from the free plan, which offers access to essential features without any initial investment. The app also features a comprehensive dashboard that integrates seamlessly with Shopify, supports customization, and provides analytical tools to optimize shipping strategies, enhancing operational efficiency.

June 30, 2024

Nice. Good Customer Support

Pawtographia
Philippines
2 months using the app
July 8, 2024

Excellent app and support!+++++

Drinkbolaget
Sweden
About 1 month using the app
July 18, 2024

Great app for beginners!

Midstveil™ Keychains Gift Shop
United States
18 days using the app
August 22, 2024

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

Maldi
Bulgaria
5 days using the app
June 13, 2024

The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!

CraftoyX
China
6 months using the app
July 17, 2024

Nitin is great to help me solve the auto mapping issue

Test - FINESSE
United States
14 days using the app
September 17, 2024

Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.

Cool Gear Pro
United States
3 days using the app
August 12, 2024

After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.

My Doggo Dream
Panama
5 days using the app
July 3, 2024

The Service was very good , all my questions are awnsered

STOCKPROD
Austria
28 days using the app
August 23, 2024

Just started using the app and it has been a very pleasant experience so far

My Tech Necessities
India
3 days using the app