AfterShip Order Tracking & SMS

I used this app to install reviews on my product page and homepage, both worked like a charm and was super easy to use

wow haven't used app yet, but customer service is pretty fast & made a good impression, ill be sure to come back if i have any update of the service itself.

If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders

Still learning the app which is the only reason I haven't yet given 5 stars. Client support is fantastic

This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.

This seams a pretty good app. I did not like the fact that they never specified pricing until I got close to the end of trial. They do have a free subscription which allows you track 50 orders but there is another plan selected by default which costs 9 USD a month or 9.99 USD a month. Overall it is a good and simple to use app. I would recommend

Good overall. There is however PTT Turkey that they can't seem to track although it's on their list. I've had a talk with customer service 3-4 times about this. They're generally attentive but in this case, all I get is a few exchanges and then complete silence. So, the reported bug never gets solved. On other occasions, customer service was good. Still, Aftership is the only option that we've found to properly track all carriers involved in international shipments.

Good assistance , I recommand this app. I had a problem on my tracking page and IT solved it within 2 days.

The support team is helpful, knowledgeable and diligent. They stick with you until the problem is resolved. The app is pretty decent once you've set it up properly. Not the most customizable interface in the world, but enough that you can sort of make it look like part of your site. if you squint :-) I wish the customer interface displayed the tracking timetable in a moe graphical and attractive manner.
The problem is that a lot of shippers don't provide very detailed tracking info from their side, so it's sometimes frustrating for our customers. That's not Aftership's fault though.
A bit expensive though at $69/month. The free plan is ok for smaller stores.
Remember to activate your shipping vendors in the Settings, otherwise tracking requests will incorrectly report 'shipment not found' results.

fast and convenient support, qualified specialist. Highly recommend. Support decided all my problems just in 2 minutes. I had a code problem...