AfterShip Order Tracking , 4,472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.
Thank you for taking the time to share your feedback with us.
We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.
We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.
If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.
Best regards,
Team AfterShip
Excellent product and customer service, great speed of response!
Great service by Saransh! Very thorough, thank you.
Thank you Saransh for the amazing support!!
Great Customer Service. Priti Done Great Job.
Great customer service.
Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.
I am very happy with the support and all the effort that support person Saransh Kesarwani made to solve my issues! 10/10
super fast response time! thank you!
Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience