AfterShip Order Tracking , 3,861 reviews
So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team
Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.
Thank you for your kind words.
We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one.
AfterShip Team
Support team was very helpful, I would recommend this app to all, althought it might be a bit complex for ´newbies ´
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Aftership Team
Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Aftership Team
I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Thank u so much Sonali for helping me through the setup of the app. You have been of great help. Thank u.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
it is very easy to understand. thank you so much. i was able to set the tracking button all by myself.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
I am just discovering the application but it has many interesting features. Like the notification system or the customizable tracking page. I'm looking forward to see in the long run.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.
Thank you for your Suggestion.
We will definitely look at it.
Please let us know if you have any issues. Our support team is available 24X7 and also you email us at support@aftership.com.
AfterShip Team
5 star customer service they were great! App itself is 4 stars but is super good as it integrates with Klaviyo emails so I can already use my preset themes and layouts (as well as edit it in an app I am familiar with). Some down sides were that the tracking page is a little bland/empty. I've seen others with a map showing the end/current destinations. Another thing is that there is no blacklist option available so I have to figure out the filters I will use on Klaviyo's end instead. They said they will implement these soon enough so I'm excited for that.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Regards,
AfterShip team