Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

December 30, 2023

best support , and there tracking order included in free plan

Tech Y Zone
India
3 months using the app
March 24, 2024

Very quick and helpful

American Industrial Direct
United States
4 months using the app
March 22, 2024

Nice support and good features

Kahhak Shop
India
22 days using the app
January 22, 2024

just started using it and Gravita from customer services was great helping me get things set up.

Sklepii
United States
3 days using the app
December 10, 2023

I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.

Loyale Bre
United States
About 2 years using the app
April 3, 2024

great service

Swingmanz
United States
Over 2 years using the app
March 24, 2024

Thanks for your time you were prefect

SeasonalGem
Greece
7 days using the app
December 29, 2023

The customer service provided by AfterShip Tracking is top-notch. Whenever I've had an issue, their team has been quick to respond and address the problem. They are always friendly and more than willing to help until the problem is solved.

Niximo
United States
20 days using the app
February 13, 2024

Very helpful quick service

Storybook Furnishings
United States
3 months using the app
February 29, 2024

Exceptional Support from Nitin!

I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!

Drool Lab
Hong Kong SAR
About 6 hours using the app