Overall rating Based on 3190 reviews
The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.
Muy caro su producto. Hay más baratos en el mercado
When I first began to use the app, I couldn't track the order. I asked for support and the support team immediately returned me and wrote me about the solution. Now it works! Both the app and the team are wonderful. Thank you very much.
Update: My order was delivered yesterday but in the track order page it's shown as "arrive airport" and no other details. For days there's shown the same status, but if I check the tracking number in internet, I can see more details. Because of this I give 2 stars.
White Pearlys Cool Stuff
CONFUSING TO SAY THE LEAST. COSTUMER SERVICE IS NOT GOOD ETHER, LOOKS LIKE IT IS FOR PEOPLE THAT HAS TIME AND IS VERY TECH SAVVY
The customer can ONLY track their order with the tracking number... NOT using their email address or Order ID. This will not help with customer service unless the customer can input their email or ID to track.... they usually dont have the tracking number!
Good app but the translation in French is really weird... Two good things would be really helpful :
- Ability to edit the translation ...
- Being able to customize easily email template ...
It would be instrumental to businesses if it worked every time
I havent receive any orders to start giving a review
Useless without notifications unless you pay...
not so human kind, i can't get email, can't login, can't find my password....