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Track bulk orders, reduce customer complaints, optimize on-time delivery
AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
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- Características
- Populares entre los negocios de Estados Unidos
- Funciona con los temas más recientes
Idiomas
Inglés, Alemán, Francés, Español, y Italiano
Funciona con
Shopify Flow, Pago, Klaviyo, Loox, Shipstation, Gorgias, Zendesk, AttentiveCategorías
Todas las funciones
Seguimiento
- Página de seguimiento de promoción de marca
- Página de búsqueda de pedidos
- Seguimiento en tiempo real
- Enlace de seguimiento personalizado
- Traducción
- Fecha de entrega estimada
- Seguimiento general
- Paneles de control
- Múltiples empresas de transportes
- API
- Informes y estadísticas
Notificaciones
- Correo electrónico
- Notificaciones en tiempo real
- SMS
- Traducción
- Notificaciones personalizadas
- Automatización
Etiquetas y embalaje
- Validación de direcciones
- Fechas de entrega
- Sincronización de pedidos
- Múltiples idiomas
- Selección de empresa de transportes
Gestión de envíos
- Sincronización de pedidos
- Seguimiento en tiempo real
- Páginas de seguimiento de promoción de marca
- Notificaciones de correo electrónico
- Actualizaciones de pedidos
- Informes y estadísticas de envíos
Seguimiento
Notificaciones
Etiquetas y embalaje
Gestión de envíos
Precios
Free
Instalación gratuita
50 shipments/month
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 al mes
o $108 al año con un ahorro del 18%
Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.
- Everything in Free, plus
- Klaviyo integrations
- Basic performance analytic reports
- Email & SMS notifications
- Facebook notifications
Pro
$119 al mes
o $1,188 al año con un ahorro del 17%
Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment
- Everything in Essential, plus
- Product recommendation widget
- Attentive integrations
- Multilingual tracking pages & emails
- API and webhooks
Premium
$239 al mes
o $2,388 al año con un ahorro del 17%
Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment
- Everything in Pro, plus
- AI product recommendation
- Product/Checkout page EDD
- Advanced analytic reports
- Custom domain for tracking page
- + more
Prueba gratis de 7 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (4.759)
Thanks for the help with the customer service. Niraj Kumar
Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!
Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!
In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.
In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.
Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Worst Customer Service Experience – Avoid AfterShip at All Costs!
If I could give AfterShip zero stars, I would. This has been, without a doubt, the worst customer service experience I’ve ever had with any company. I’ve been waiting for over three days for them to fix a SIMPLE issue, and all I get are empty promises and vague excuses about how they’re 'working on it.' Spoiler alert: they’re NOT.
The sheer lack of urgency and professionalism is staggering. It’s obvious they don’t care about their customers or resolving issues in a timely manner. They just keep stringing me along with no real solutions, wasting my time and making me regret ever trusting them with my business.
If you value your sanity, do yourself a favor and stay far, FAR away from AfterShip. This company is a joke and a complete waste of time. I’ll be looking for a more reliable alternative immediately. Absolutely pathetic service.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I like to share that our team is working on with your concern regards the protection widget not being displayed in your cart . We shall contact you over the email once the issue is fixed.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Soporte técnico
AfterShip puede responder cualquier pregunta que tengas sobre AfterShip Order Tracking.
Desarrollador
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Fecha de lanzamiento
9 de mayo de 2012