AfterShip Order Tracking
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Track bulk orders, reduce customer complaints, optimize on-time delivery
AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Destaques
- Funciona com os mais recentes temas
Idiomas
inglês, alemão, francês, espanhole italiano
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- Shopify Flow
- Klaviyo
- Loox
- Shipstation
- Gorgias
- Zendesk
- Attentive
Categorias
Rastreio
Etiquetas e embalagens
Preços
Free
Instalação gratuita
50 shipments/month
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 / mês
ou $108/ano e poupe 18%
Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.
- Everything in Free, plus
- Klaviyo integrations
- Basic performance analytic reports
- Email & SMS notifications
- Facebook notifications
Pro
$119 / mês
ou $1,188/ano e poupe 17%
Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment
- Everything in Essential, plus
- Product recommendation widget
- Attentive integrations
- Multilingual tracking pages & emails
- API and webhooks
Premium
$239 / mês
ou $2,388/ano e poupe 17%
Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment
- Everything in Pro, plus
- AI product recommendation
- Product/Checkout page EDD
- Advanced analytic reports
- Custom domain for tracking page
- + more
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (1 450)
If you're looking for a straightforward tracking app that supports a variety of carriers, look elsewhere.
We invested time and effort into integrating AfterShip's tracking pages and notifications, only to discover a critical limitation: many carriers are only supported under their Premium plan, which starts at $239/month. This crucial detail is not disclosed on their plan pricing page, which feels deceptive.
In the logistics world, carriers can change frequently due to shifting global dynamics. Having access to a wide range of carriers shouldn’t be a gated feature. AfterShip’s approach means you're eventually forced into an expensive upgrade, even if you started with the assumption that all carriers would be supported.
When we reached out to their support team to explain the situation and pointed out the lack of transparency, we were met with zero empathy or viable solutions—just a push toward the Premium plan. It’s disappointing to hit a paywall on such a basic and essential feature, especially without prior warning.
Until we find a more transparent and reliable alternative, we’re reluctantly going to Premium. But we definitely wouldn’t have chosen AfterShip had we known about this hidden restriction.
Hello Geek Tropical Team,
Thank you for sharing your feedback.
We understand that merchants may change carriers, and we already have most of the carriers available in all plans. We also want to emphasise that when choosing an application where you will be using a crucial carrier for integration, we recommend reaching out to our support team first or checking a list of supported carriers to ensure that the right plan and application are selected.
Due to certain limitations with Royal Mail integration, we have a page dedicated to its integration explaining the applicable plan merchants need to be on to be able to access it. I'm sure as a user of Royal Mail, you are aware of the restrictions and policies they already have.
While we understand that it may sound unfair to upgrade a plan to use a specific carrier but this is due to the said limitations.
Please feel free to contact us for any further questions.
Regards,
Shafiq Alam
Team AfterShip
Aftership is one of the best plug in's you will ever have on your store. I have to also mention that the customer service / IT agent Roshan Sashan was honestly so helpful, and very advanced. They have proper live help chat, and Roshan also instantly did a screen share so he could demonstrate things to me.
Sadhan was very helpful all the way through the process, especially when we hope on a call it was even better!
Abihshek is helpful and responsive to our problem, and another team member helped a lot when we have problem on the bills.
Pointless app. All it does is show a blank screen, no information and customer service does not help. Was looking for a replacement and this was reccomended but no idea why.
Also, when the entire sidebar of a main app is just redirecting you to all the other paid items it is really annoying when looking for a simple tracking app.
Might be good to some but this app has done absolutly 0 for us an no customer service help. We are not even able to cancel a subscription as anything on the back end is a blank screen.
Not a cache issue, browser issue, etc, Good luck yall.
Hello Kawaii Stop Team,
Thank you for sharing your feedback.
We apologise for the inconvenience caused, and we have checked to see if there was any outage of services which could result in a blank screen, but there was none. Generally, this happens due to the browser, and it can be fixed by clearing the cache. Alternatively, one can also use a different browser to access the dashboard.
As for the quick access panel on the left-hand side of the dashboard, it is meant to be used by users who use multiple apps to switch quickly between apps, and it is not our intention to push our users to buy more products.
I hope I was able to clarify any doubts please reach out to us, and we will be happy to help you access the application.
Regards,
Shafiq Alam
Team AfterShip
Assistência
Assistência à aplicação fornecida por AfterShip.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
9 de maio de 2012
Incluído
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