AfterShip Order Tracking
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Spåra bulkorder, minska kundklagomål, optimera punktlig leverans
AfterShip hjälper säljare att skapa en varumärkesanpassad orderspårningssida och automatiserade meddelanden från 1 100+ transportörer för att erbjuda uppdateringar om leveranser. Tillhandahåller en centraliserad instrumentpanel och analytiska rapporter för att övervaka leveransstatus, punktlighet och identifiera WISMO-risk. Vi erbjuder också en anpassningsbar AI-driven widget för beräknad leveranstid (EDD) på produktdetaljsidan (PDP) och kassasidan för att underlätta kundköp. Om du har några frågor kan du nå oss via chatt eller e-post dygnet runt.
- Varumärkesanpassade spårningssidor med personliga produktrekommendationer för att öka försäljningen
- Automatiserade e-post- och SMS-meddelanden för att minska klagomål och WISMO-samtal
- Centraliserad leveransinstrumentpanel för att spåra leveransstatus och identifiera undantag
- AI-driven uppskattad leveransdatum (AI EDD) för att lugna oroliga kunder
- Inbyggd analys för att få insikter om leveransstatus och punktlighet
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- Populärt i butiker som din
- Baserat i USA
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska, tyska, franska, spanska, och italienska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Kundkonton
- Shopify Flow
- Klaviyo
- Loox
- Shipstation
- Gorgias
- Zendesk
- Attentive
Kategorier
Etiketter och förpackningsmaterial
Priser
Free
Gratis att installera
50 leveranser/månad
- Integration med 1 100+ transportörer
- Spårningsuppdateringar på servicenivå
- Instrumentpanel för orderspårning
- Varumärkesanpassad spårningssida
- Transportörens uppskattade leveransdatum
Essentials
$11 /månad
eller $108/år och spara 18 %
Viktiga funktioner och integrationer. Min. 100 leveranser/månad, 0,08 USD per extra leverans.
- Allt i Free, plus
- Klaviyo-integrationer
- Grundläggande analytiska rapporter
- E-post- och SMS-meddelanden
- Facebook-meddelanden
Pro
$119 /månad
eller $1,188/år och spara 17 %
Avancerade verktyg för att göra mer. Min. 2 000 leveranser/månad, 0,08 USD per extra leverans
- Allt i Essential, plus
- Widget för produktrekommendation
- Attentive-integrationer
- Flera språk på spårningssidor och e-post
- API och webhooks
Premium
$239 /månad
eller $2,388/år och spara 17 %
Kraftfull AI och analys. Min 2 000 leveranser/månad, 0,12 USD per extra leverans
- Allt i Pro, plus
- AI-produktrekommendation
- Produkt-/kassasida EDD
- Avancerade analytiska rapporter
- Egen domän för spårningssida
- + mer
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (1 460)
If you're looking for a straightforward tracking app that supports a variety of carriers, look elsewhere.
We invested time and effort into integrating AfterShip's tracking pages and notifications, only to discover a critical limitation: many carriers are only supported under their Premium plan, which starts at $239/month. This crucial detail is not disclosed on their plan pricing page, which feels deceptive.
In the logistics world, carriers can change frequently due to shifting global dynamics. Having access to a wide range of carriers shouldn’t be a gated feature. AfterShip’s approach means you're eventually forced into an expensive upgrade, even if you started with the assumption that all carriers would be supported.
When we reached out to their support team to explain the situation and pointed out the lack of transparency, we were met with zero empathy or viable solutions—just a push toward the Premium plan. It’s disappointing to hit a paywall on such a basic and essential feature, especially without prior warning.
Until we find a more transparent and reliable alternative, we’re reluctantly going to Premium. But we definitely wouldn’t have chosen AfterShip had we known about this hidden restriction.
Hello Geek Tropical Team,
Thank you for sharing your feedback.
We understand that merchants may change carriers, and we already have most of the carriers available in all plans. We also want to emphasise that when choosing an application where you will be using a crucial carrier for integration, we recommend reaching out to our support team first or checking a list of supported carriers to ensure that the right plan and application are selected.
Due to certain limitations with Royal Mail integration, we have a page dedicated to its integration explaining the applicable plan merchants need to be on to be able to access it. I'm sure as a user of Royal Mail, you are aware of the restrictions and policies they already have.
While we understand that it may sound unfair to upgrade a plan to use a specific carrier but this is due to the said limitations.
Please feel free to contact us for any further questions.
Regards,
Shafiq Alam
Team AfterShip
Aftership is one of the best plug in's you will ever have on your store. I have to also mention that the customer service / IT agent Roshan Sashan was honestly so helpful, and very advanced. They have proper live help chat, and Roshan also instantly did a screen share so he could demonstrate things to me.
Sadhan was very helpful all the way through the process, especially when we hope on a call it was even better!
Abihshek is helpful and responsive to our problem, and another team member helped a lot when we have problem on the bills.
Aditya is their customer service rep is unwillingly to help us resolve an issue even though supporting and clear information has been provided. We have been charged for 3 years and they are REFUSING to cancel the account.
Dear Customer,
We truly prioritize cancellation requests, especially in situations where the owner may no longer have access to their store or the AfterShip account.
To assist you effectively, we kindly requested some additional details to confirm your authorization to make changes to your AfterShip account.
Once we received the necessary information, we promptly canceled the account and updated you in the same chat thread.
We sincerely apologize for the one-hour delay in processing your subscription cancellation. Our intention was to ensure that your request was coming from the appropriate person or account.
Regarding the subscription charges over the past three years, we encourage our merchants to review their active subscriptions before closing their stores. This allows for any necessary cancellations or adjustments accordingly, ensuring that they are only paying for the services they require.
We greatly appreciate your feedback and want to assure you that we are always here to assist you. Please feel free to reach out via email or chat if you need any further support.
Warm regards,
Philips Tourangbam
Team AfterShip
Support
Support på appen tillhandahålls av AfterShip.
Resurser
Utvecklare
Lansering
9 maj 2012
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