AfterShip Order Tracking

AfterShip Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.8 (4,736)
Developer
AfterShip

Track bulk orders, reduce customer complaints, optimize on-time delivery

AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.

AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. more
  • Branded tracking pages with personalized product recommendations to boost sales
  • Automated email and SMS notifications to reduce complaints and WISMO calls
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
  • Built-in analytics to get insights into shipment status and on-time performance
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English, German, French, Spanish, and Italian

Works with

Shopify Flow, Checkout, Klaviyo, Loox, Shipstation, Gorgias, Zendesk, Attentive

Tracking

Branded tracking page, Order lookup page, Real-time tracking, Custom tracking link, Translation, Estimated delivery date, Global tracking, Dashboards, Multi-carrier, API, Analytics

Notifications

Email, Real-time notifications, SMS, Translation, Custom notifications, Automation

Labels and packaging

Address validation, Delivery dates, Order sync, Multi-language, Carrier selection

Managing shipments

Order sync, Real-time tracking, Branded tracking pages, Email notifications, Order updates, Shipping analytics

Pricing

Free

Free to install

50 shipments/month

  • 1,100+ carriers integration
  • Service-level tracking updates
  • Order tracking dashboard
  • Branded tracking page
  • Carrier estimated delivery date

Essentials

$11 / month

or $108/year and save 18%

Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.

  • Everything in Free, plus
  • Klaviyo integrations
  • Basic performance analytic reports
  • Email & SMS notifications
  • Facebook notifications

Pro

$119 / month

or $1,188/year and save 17%

Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment

  • Everything in Essential, plus
  • Product recommendation widget
  • Attentive integrations
  • Multilingual tracking pages & emails
  • API and webhooks

Premium

$239 / month

or $2,388/year and save 17%

Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment

  • Everything in Pro, plus
  • AI product recommendation
  • Product/Checkout page EDD
  • Advanced analytic reports
  • Custom domain for tracking page
  • + more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,736)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

October 4, 2024

In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.

In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.

CORE
Switzerland
Over 2 years using the app
AfterShip replied October 5, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 13, 2024

So nice service, I having problems with html code, but your guys help me with that. I love it!

SCOUTLITE USA INC
United States
Almost 2 years using the app
August 9, 2024

The best app for tracking which allows notifying by email each customer where the parcel is.

Brother & Sisters
United Kingdom
About 6 years using the app

Support

AfterShip can answer any questions you have about AfterShip Order Tracking.

Developer

AfterShip

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Launched

May 9, 2012

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