AfterShip ‑ Track & Notify

AfterShip ‑ Track & Notify

by AfterShip

Delight customers with branded tracking page & delivery update

4.8 of 5 stars(2830 reviews)

Branded Tracking Experience

Engage customers with a branded tracking page to show latest order status and marketing banner to impress and upsell customers.

Track All in One Place

Track and trace all shipments across 450+ carriers worldwide in one place. Free users enjoy tracking 100 shipments each month for free!

Automated Delivery Updates

Send automated, timely and personalized emails and texts to update customers on order status until delivery. Turn them into your loyal fans.


About AfterShip ‑ Track & Notify

AfterShip is trusted by Shopify and Shopify Plus sellers to engage customers with a branded tracking experience. Start with our free plan to provide a better post-purchase experience!

Keep your customers updated of the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.

Try out the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point of time and when it arrives at their doorstep.

Engage Customers with Branded Tracking Page

Build your own tracking page to include product marketing banner and Instagram image feeds to impress, engage and upsell your customers. You can also upload your logo and customize the color scheme to conform to your brand identity.

Improve SEO Ranking & Site Traffic

Replace the carrier’s tracking link with our auto-generated link to drive traffic to your site instead of the carrier’s site. Improve SEO and increase organic search.

Eliminate Customer Frustration

Assure your customers that their order is on the way and give them an estimate of the delivery time.

Remember, if an order goes undelivered and a complaint goes unanswered, frustrated customers often resort to writing a review to let you and others know.

Monitor All Shipments in One Go

Track and check delivery status in the same place so that you can take remedial actions immediately before upsetting a customer.

Integrated with 500+ carriers worldwide, including UPS, FedEx, DHL, USPS, China Post (ePacket) and China EMS, you can have complete visibility of all shipments statuses and location as it moves towards the customer.

Reduce Customer Inquiries & Complaints

Reduce customer inquiries on order status by enabling customers to look up order status by order number+email or tracking number anytime.

At the end of the day, happy, engaged customers are the most effective tool for marketing your ecommerce business.

Notify Customers Before They Ask

Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.

Send notifications from your email with customized content and an one-click tracking link. You can also configure under what circumstances (in transit, out for delivery, failed attempt, exception or delivered) a notification is sent.

Use this opportunity to send a personalized message to customers and turn them into loyal fans.

Integrates with

  • klaviyo,
  • shipstation,
  • UPS,
  • FedEx,
  • USPS

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

Free to install

$0.5 per extra shipment

  • 100 shipments quota per month

  • Branded tracking page with banner

  • CSV Export

Essential

$9/month

$0.08 per extra shipment

  • 100 shipments quota per month

  • Branded tracking page with banner

  • Email & SMS notifications

  • CSV Export

Growth

$29/month

$0.08 per extra shipment

  • 500 shipments quota per month

  • Branded tracking page with banner

  • Email & SMS notifications

  • CSV Export

Pro

$99/month

$0.08 per extra shipment

  • 2,000 shipments quota per month

  • Branded tracking page with banner

  • Email & SMS notifications

  • CSV Export

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 2830 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Shop Hyped Supply

I just added AfterShip to my store and it has already saved me time from answering tracking questions from my customers. Besides working very well, I really appreciate how you can customize your order lookup page. I set up our Instagram account feed, a banner ad promoting our free shipping, as well as the other small section below where we added images linking out to our hot products. So far I really enjoy AfterShip, and as this being my first every Shopify store, it's a must have for all company sizes!

MusclePhenom Sports

Great app!
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Happy Panda

I used this application for tracking purpose. I really like the way it helps in tracking the products.