Notify customers in advance about their shipments and see questions about parcel status drop. Reduce your workload and engage customers
Effortless Order Tracking
Get complete shipment visibility with insightful tracking data from over 700 couriers in one place to resolve delivery incidents faster
Branded Tracking Page
Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required
About AfterShip Order Tracking & SMS
AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.
Monitor all shipments in one go
- Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
- Monitor the current order status with a smart dashboard
- Filter shipments by dates, statuses, couriers, and destination
- Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
- 7 Standardized tracking statuses
Keep customers informed and up to date
- Embed the AfterShip Track Button to allow effortless order tracking
- Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
- Add your tracking link to either your store’s header or footer or both and make it easy to track orders
- Send delivery notifications to customers through Email & SMS
- Send internal notifications to yourself through Email & SMS
- Configure notifications for: Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
- Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases
Provide a branded experience
- Automatically generate a tracking page for each shipment and customize the look & feel
- Customize your tracking page by adding your logo, store URL and impact SEO to generate more sales
- Set up a custom domain to display the tracking information and improve the searchability of your website
- SSL certificate for users with a verified custom domain
- Drive traffic to your site instead of the carrier’s site and increase the organic search
Multiple shipping solutions
- AfterShip connects you with 700+ couriers worldwide
- Including UPS, DHL, USPS, China Post (ePacket), and China EMS
- Standardized layout of tracking results received from different carriers
Analyze & take action
- Get powerful insight on shipments, notifications, tracking pages, and customer feedback
- Filter data by date, shipment type, devices, location, visits, and more
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Good app to use. Organizes your shipments in a good easy way to read everything. The Layout is great.
Small and Mighty Kids Store
Amazing customer service, quick and easy to understand. The customer service chat page was easy to navigate too. Easy to customize branding for the store too.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience best one.
Very professional customer service
they helped me a lot without any difficulty
Thank you for your professional